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KD-55X8005C Marshmallow issues

Squeely
New
February 2017
February 2017

KD-55X8005C Marshmallow issues

Hi all, I have a KD-55X8005C and it's telling me marshmallow is available to update. I try to update through the TV via internet and it says my TV doesn't need updating it's up to date. I try the USB approach, put the .pkg on a blank USB, plug into tv and nothing happens (just asks me if I want to open the video or picture app).

 

Software version currently: pkg3.533.0108EUB

 

anyone know what I'm doing wrong?

 

thanks in advance

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Anonymous
Not applicable
March 2017
March 2017

Hi there

 

I am unsure if you have managed to update your TV - however if you havnt, unfortunately Sony has put a temporary hold on further rolling out the Marshmallow update, see:

 

https://www.sony.co.uk/support/en/content/cnt-hn/prd-tvhc/Android-Marshmallow-on-hold

 

Cheers

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