KD-55XE8596 shut down and will not restart

[Heavygeoff]

Whilst watching TV it shut down without notice and will not restart, there is no green light on the front of the TV. When you turn on and off on the wall you can hear a click but nothing happens. The set is 18 months old, any advice?

[Pascale_F]

Hi Geoff,

Welcome to the community.

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

[Heavygeoff]

Thank you sorted it out, main board had gone down.

[Win_88]

Hi there,

You should contact your nearest repair centre for help with that: https://locator.sony/en_GB/servicecentershttps://locator.sony/en_GB/servicecenters

Win_88