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KD49XF759 info bar stays on screen

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Ehall13
New

KD49XF759 info bar stays on screen

On recordings and when switching channel info bar with hdmi source will not go, there is no option to turn off info bar, would really appreciate some help! Very annoying! 

11 REPLIES 11
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LightFoot
Specialist

Hi @Edhall13

 

It looks like you have a KD-49XF7073 which explains why your screens don’t look familiar. Sorry to tell you but this is not an Android TV. In fact the software is Linux https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kd-49xf7073/specifications

 

Unfortunately I believe there is no work-a-round for Other TVs without degrading your audio experience. Setting the source audio to PCM or Normal would mean no audio format switching and therefore no Info banner appearing on each change.

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Edhall13
Explorer

Yes it does look more and more like that doesn’t it, I will be going back to the shop with this image and taking it up with them, thank you for your time, you’ve been very helpful!