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Sony A1 OLED white lines watching Dolby Vision?

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Seane2112
Explorer

Sony A1 OLED white lines watching Dolby Vision?

When I watch anything in Dolby Vision 4K (HDR) white lines on the extremity of the screen appear. These cannot be removed via any screen settings. They appear sometimes permanently and sometimes intermittently. Is this a panel fault? (I bought new and have had the TV less than a year). Please advise! 

5 REPLIES 5
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rooobb
Expert

It seems more related to the content than the TV. Which is the source (a UHD BD, an amazon prime o Netflix stream,etc..)?

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Seane2112
Explorer

Thanks for replying. I get it on any Streamed content on Netflix, Prime and Disney + that is Dolby Vision. 

Recently it has got worse and another fault is present. The colour saturation shifts from overly ‘Green’ to ‘overly ‘Yellow’ to as set. Constantly shifting. 

Any ideas? 

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SkyNet404
Specialist

Hey there,

 

I'd say since the TV is OLED, if you haven't done panel refresh in a long time, try it: https://bit.ly/3EdBxiE.
Also maybe try to change the resolution or the aspect ratio of these apps as the TV cannot control it actually.

 

Hope it helps.

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rooobb
Expert


@Seane2112  ha scritto:

Thanks for replying.[...]


It has been more than 2 years ago, so probably not an important thing for you I guess

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SkyNet404
Specialist

Yea, most likely it has been addressed by a software up since then.