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sony bravia turning itself off and on

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fishmeister
New

sony bravia turning itself off and on

tv started turning itself off and on last night, 

2 REPLIES 2
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fishmeister
New

Bought this tv 8th dec 2018 and it stopped working last night, currys say I must take it up with Sony.  Does anyone know how much warranty it will have? also when the Sony costumer services opens as it is currently closed.   Thanks

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LightFoot
Specialist


@fishmeister wrote:

tv started turning itself off and on last night, 


Hi @fishmeister  

 

That doesn't sound good. What is the full model number of your TV (it will start with KD). Have you tried unplugging it and leaving it off for at least 5 minutes. Disconnect everything from all ports (HDMI, USB etc.) and turn it back on.

 

Edit: sorry I didn't see your second post. You need to check your paperwork to see if the TV came with a 5 year warranty. If not I'm afraid it is just one year. We are all users like you, so your guess as to when the support desk will be open are as good as everyone else.