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SONY'S LIES ABOUT CHANNEL EDITOR AND OTHER ISSUES

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SONY'S LIES ABOUT CHANNEL EDITOR AND OTHER ISSUES

This is example how sony lies to customers about sony channel editor and other-, like audio passtrough dd+ issues

 

THEIR (SONY) LIES : "Finally we have received a response from engineers.
The channel sorting/editing option is intentionally grayed out for Finnish DVB-C profiles, including Telia.
This is a mandatory restriction set by Finnish cable operators.
The sorting lock is based on the selected operator profile/country, not the software version or setup method.
Favorite lists are the option here, they are still fully editable and can be used to organize channels manually.
The TV you had before was older than these operator requirements, which is why it allowed editing."

 

TELIA CABLE OPERATOR ANSWER: "Hi, Thank you for contacting us
Unfortunately, on Sony TVs, you cannot edit the channel list in cable TV (DVB-C). This is due to Sony's own choice: they have prevented changing the order of channels using the settings of Finnish cable networks.

According to Sony, the reason for this is that they want to keep the channel lists automatically arranged in order to maintain technical compatibility with operator networks. This is not due to Telia's settings or network, but is a Sony decision in the device's software."

 

How can Sony be such an arrogant, rude and disrespectful company to its customers?

 

 

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