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TV keeps switching on

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Brusterfercrick
Explorer
Explorer
January 2019
January 2019

TV keeps switching on

I bought a Sony 32WD752SU a couple of weeks ago. I have it attached by an ethernet cable to a new Virgin router and by an HDMI cable to a Sony sound bar. It works well, exept that it switches itself on several times a day - and night. This is inconvenient, particularly in the middle of the night when it makes us think we have burglars! Can anyone suggest why this happens and what I can do to stop it, please?

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Pascale_F
Moderator
January 2019
January 2019

Hi Brusterfercrick, 


Welcome to the community. 

 

This sounds really frustrating and you might need to contact Sony Support about this but I will see if I can find some answers for you. Someone else in the community might have an idea in the meantime though. 


Thanks,


Pascale

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Vanilla_
Contributor
Contributor
January 2019
January 2019

Hi Brusterfercrick,

 

I've checked this for you, and found the following article from Sony. It's listing some useful troubleshooting steps that you can try: https://bit.ly/2QAIXmm

 

 

Let us know if this resolves it.

Vanilla_

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