can't update the device , although it sees the update on pc

[drramimagdi]

in the mobile :
Android version 4.0.4

Update Center says the device is updated and no more updates available

Connecting the mobile to the laptop:

PC Companion tells me there is an available update
i go with it and press update
a blank window appear and no activity at all

https://lh6.googleusercontent.com/-Dufuy_IBDBU/UcQURbVQ1uI/AAAAAAAAANo/2D_ER1co5Nc/w817-h548-no/zzz....
How to solve such problem?

[jackxperiaP · Accepted solution]

Try with SUS .. http://www.sonymobile.com/in/tools/update-service/ here u can download SUS

[drramimagdi]

Thank you sooooo much, the program is now downloading the update :smileygrin:

[jackxperiaP]

welcome