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sony xperia ion restarts when the gps

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Gennadiy27
New

sony xperia ion restarts when the gps

In general, such a problem ... gps enabled and is not run applications that use it all right, but once you launch any application that tries to determine the location of 30 seconds after the screen goes out and goes to the phone restarts ... anyone any ideas?

74 REPLIES 74
Samuel1
Hero

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

vitaaliy
Visitor

I've got the same problem. Sony Xperia Ion LT28h, Android 4.1.2, Build # 6.2.B.0.211, in use from Nov. 2012. Recently noticed that using of GPS leads to self reboot without any comments. Tried to repair the system with the help of PC Companion with no effect. Battery is fair. Temperature - normal. Any hints?

Iacek
Visitor

Hi, i have the same problem Slightly_smiling_Face i hope they will fix it soon.

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Gennadiy27
New

decided to check out .... the phone reboots with the included GPS, even in safe mode(((
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Uliwooly
Expert

@Gennadiy27

have you repaired the phone as suggested by @Samuel ?

Iacek
Visitor

any news??

profile.country.GB.title
Uliwooly
Expert

You know there won't be any further updates on the Xperia Ion right?
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Gennadiy27
New

It is clear ... but the error does not appear just like that, let them think how to fix

profile.country.GB.title
Uliwooly
Expert

@Gennadiy27

I don't understand your comment, there won't be anymore updates for this phone, your options are limited

1. repair with PCC

if that doesn't work then 

2. contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/