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Stuck in Safe Mode

itzelSanz
Visitor

Stuck in Safe Mode

I can not remove safe mode
Hello I need help please, my cel is a Sony Xperia t2 ultra model D5306. I do not know how it got safe mode and I can not remove it and try everything to turn off and on, remove chip, the battery is not removable, turn off and turn on the flat volume button that I do please

No puedo quitar modo seguro

Hola necesito ayuda por favor, mi cel es un Sony Xperia t2 ultra modelo D5306. No se como se puso modo seguro y no puedo quitarlo ya intente todo apagar y prender, quitar chip,la pila no es extraible, apagar y prender aplanado botón de volumen que hago por favor

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Uliwooly
Expert

@itzelSanz

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

just by rebooting the phone should be enough, if that doesn't work then something might be pressing the volume key, remove any protective case, also, if there isn't one, then it could be a hardware issue.