Join now - be part of our community!

W995 Wi-fi problem

SOLVED
Not applicable

W995 Wi-fi problem

I can connect to the wi-fi network at home but i can't access the internet. When i tried to go online using my phone, it'll just show "Communication error. Try again, turn off Wi-Fi or contact your provider for support".

1 ACCEPTED SOLUTION

Accepted Solutions
Annie
Contributor

Are you connected to another router or just the router at home? If you have a password on the network, you can try removing it and reconnecting.

View solution in original post

6 REPLIES 6
Dr_Chris
Champion

Make sure that under both Internet and Streaming settings, the Allow local conn. is set to Yes.

Not applicable

I've done that but it still doesn't work.

Annie
Contributor

Are you connected to another router or just the router at home? If you have a password on the network, you can try removing it and reconnecting.

Dr_Chris
Champion

Does this occur when you connect to other wifi networks as well?

Not applicable

@Dr_Chris Yes, it does.

@Annie-SEAnswers I'm connected to just the router at home. I've just tried it, and yes it worked. Thanks a lot. Slightly_smiling_Face

Technofobe
Visitor

Cant upload updates. As message saying, "upload interupted".phones several years old & has bern off for ages. The provider is Virgin.