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Bravia KDL-43WF663 Painfully slow connecting to TV apps

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Swerve
New

Bravia KDL-43WF663 Painfully slow connecting to TV apps

I've had this TV for nearly 3-years. I've lost count of the number of times I've wanted to take a sledge hammer to it.

 

From day 1 it has been painfully slow to connect to apps such as iPlayer, Amazon Prime, Netflix. 

Tonight, it won't connect to the iPlayer at all. 

The firmware is; v8.631-1000-4.000-0002

It's the same whether it is connecting via wi-fi or a direct cable into the router (BT full fibre).

 

I can go upstairs and turn on a Samsung TV and connect over wi-fi instantaneously. 

 

This will be the last Sony product I will ever buy. If I don't get it sorted out in the next couple of weeks, it will be replaced by a Samsung. I've never had a problem with them, or LG.

 

I've tried a factory reset. That helps for a couple of days, then it's back to it's usual pathetic state. 

This TV is still under a John Lewis 5-year guarantee. 

2 REPLIES 2
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LightFoot
Specialist

Hi @Swerve   

 

What have John Lewis said?

 

Life is far too short, I would replace it with a Samsung or LG if you are not happy with it.

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Swerve
New

*** UPDATE ***

I have now purchased an Amazon Fire Stick.

My TV now does what it should have done from day 1.

 

SONY - Never again!