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Hdmi problem

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Laur1992
Explorer

Hdmi problem

Hey guys. I have a 43xg7077 and after The firmware update everything i cinnect via hdmi (pc or TV modem) with any cable or port Will get ME a Green screen. I notice that The sound works but Green image... 

Any other apps works perfect, netflix, YouTube... 

Anybody have an idea?!

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3 REPLIES 3
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Joe_Dohn
Specialist

Have you tried resetting it to factory settings after the update was done? Might be just a corrupted setting or file or something like that.

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Laur1992
Explorer

I tried twice, tried many others cables or sources... 

Piscie
Community Team

Hi Laur1992, does this happen on the latest software version (v8.905) for you as well? If that's it, then maybe try reaching out to Sony support since the TV might need repairing: https://services.sony.co.uk/supportmvc/en/Contact/Email