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Optical Sound from Bravia tuner

profile.country.GB.title
strumboli
New

Optical Sound from Bravia tuner

I have weird problem. At certain times, the optical sound feed to my sound bar cuts out.

 

The TV's own sound is fine.

If I switch to a PVR (with its own tuner) the sound is restored.

If I switch to another Android box the sound is fine.

 

Only the optical feed, from the Bravia's tuner, is affected. It is temporary - the next day, it will work again - until it cuts out again.

 

Further info - this cut out nearly always happens at a change in programme - not during a programme.

 

Any ideas?

2 REPLIES 2
profile.country.GB.title
Pete_B
Member

Hi strumboli, thanks for getting in touch. We're looking into this and will get back to you shortly.

 

Regards,

 

Pete.

profile.country.GB.title
cass_n
Community Team

Hi @strumboli,

 

It sounds like this could be an issue with the tuner or tv set itself - so I think your best bet is to contact Support for further assistance with this issue (details here).

 

Cheers,

Cass