Streaming apps missing

[calliesam]

Sony bravia lost all streaming. Reset everything. Network connection works. Please advise how to fix. 

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Can you let me know the full model of your BRAVIA TV?

Best wishes,

Sean Mc

[calliesam]

Model: KDL-55EX720
Serial: 3006151
Software version: PKG4.027AAA
F0:BF:97:33:F2:93

TY

Sent from my iPhone

[AtharTanwri]

VEWD is removed from my Sony W66E. Kindly add any m3u player in upcoming W66E software.

[calliesam]

Model: KDL-55EX720
Serial: 3006151
Software version: PKG4.027AAA
F0:BF:97:33:F2:93

[The_Black_Rose]

Hi Calliesam,

That's very strange. I believe you can refresh the connection to the server, the feature is called Refresh Internet content. You can do that by pressing Home - Settings - Network - Refresh Internet content.

Cheers,

The_Black_Rose

[calliesam]

Tried that. Internet is fine just no streaming apps. All are gone from the menu. Last software upgrade turned 50” Bravia smart tv into a paper weight. Have always bought Sony electronics for last 30+ years. Now will replace every sony in house and will NEVER purchase another Sony product. Sony has not been helpful in resolving issue.

Sent from my iPhone

[LightFoot]

Hi @calliesam 

It’s a good excuse to update your vintage 2011 TV to 4K HDR before 8K becomes the norm 😀

You should note that this is a user community, so nobody cares if you NEVER buy a Sony product again. But I can certainly understand your frustration.

Just in case you are not aware, you could add a Fire TV or Roku Stick to give you a host of streaming services if you are interested in increasing the longevity of your TVs.

[The_Black_Rose]

Hi Calliesam,

Have you tried connecting the TV to a different network? It might be network connection related.

Cheers,

The_Black_Rose