blue lines running down my screen

[adamslondon]

hi guys

Iv been having problems with my fz38m for some while now and have formated my hard drive many times. each time i do a fresh install ( windows 7 enterpise 32bit) the blue lines dissappear however after a day or so  they return. also whenever i download drivers fo my nvidia or intel chipset it does not boot up unless i go in safe mode an uninstall drivers for graphics.

Is my laptop having problems because the graphic card is knackered or because i dont have the right drivers? these blue lines are not visable or white or light coloured back ground.... please help if you have had simular problems.

finally where can i buy or download a recovery cd so my laptop goes back to exacttly how it was when i bought it

thanks

[binbash]

Hi adamslondon,

It looks like your graphics card is the issue, your model was one of those affected by the Sony recall.

Take a look at the post here which may help https://www.sony.co.uk/discussions/message/795844

binbash

[adamslondon]

hi

thanks for the reply. i recently went back to vista and for a while it worked perfectly, now its gone complety kaput, when it boots up i get green lines and once im logged on the picture is totally distored, i cant even change resolution.. do you know if this is due to drivers missing or has my graphics card finally packed up

thanks