Hello everyone
I have bought my sony ultrabook model SVT1313M1ES about a week ago, everything is working fine except online videos. They often freeze at the first couple of seconds after which the video usually cuts shot or a green screen appears in the place of the video. This is what I mean:
Notice that the original video length is 8:21![pic.1.png](http://community-stage.sony.co.uk/legacyfs/online/274762_pic.1.png)
The video then freezes at 0:22, bearing in mind that the video has loaded a bit further (light grey bar)
![pic.2.png](http://community-stage.sony.co.uk/legacyfs/online/274763_pic.2.png)
It then skips the remaining time of the video, and now the original video length is only up to the moment when the video freezes which is 0:22
![pic.3.png](http://community-stage.sony.co.uk/legacyfs/online/274769_pic.3.png)
I hope that you understand what the problem is. I hope that someone know what's wrong and has a solution to my problem. Please help. Thanks
P.S there in no fault in the broadband connection because videos work fine on another laptop.