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SVE1513B4E - Start up error message Vaio Care Rescue Tool.vbs

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cazymac
Visitor

SVE1513B4E - Start up error message Vaio Care Rescue Tool.vbs

New laptop, when rebooted, complains with the following Windows error message :

Can not find script for "C:\Windows\Temp\VAIO Care Rescue Tool.vbs. is this important ?

Also I am prompted to load new update for VAIO care - but it just seems to hang and doesn't complete the update.

Any suggestions ?  Are the two problems related ?

Thanks

1 REPLY 1
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rich912
Contributor

Hi cazymac,


I'm sad to say that neither of these problems are new and Support have been aware of the issue for months. A search of this forum will confirm...


Your post has been highlighted to Support but judging from the lack of response to previous escalations on this I wouldn't hold your breath :-(


Rich


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