wf 1000 x on linux frequent drop off

[wisdomlight]

WF 1000 X is obviously connected with my Linux mint 18.3

There are two profiles - HFS and A2DP profiles

the WF 1000 is fine with the HFS

With the A2DP the WF 1000 is connecting but it drops off continuously

Any one knows a method around it?

[Sean_Mc]

Hi wisdomlight,

Welcome to the Sony Community.

There are various reasons why this could be occurring. 

Can you let me know in more details where you are using the Bluetooth?  So for example, are you using in your pocket or bag, near a Wi-FI router or PC, or perhaps a different room?

Cheers,

Sean Mc

[wisdomlight]

Hi Sean

The BT headphones is used in my room in a most normal situation.

It works fine with my iPhone but not with my laptop.

thanks for the querry

[Sean_Mc]

Hi again,

You are aware that Bluetooth headphones and speakers can only connect to one device at a time?

I would recommend cancelling the Bluetooth connection from your iPhone with the Headphones firstly and then try connecting your laptop. (Make sure your laptop supports Bluetooth)

You can also find more advice here when having issues pairing Bluetooth wireless devices.

Let me know how you get on?

Cheers,

Sean Mc

[wisdomlight]

Hi Sean,

Yes I am aware of these things.

Still no success.

I am returning the set and hoping to get a new one - 

Thanks

[wisdomlight]

Finally i returned the producet.

i am waiting for a replacement .