Hi all,

I'm having trouble with my Sony Smart TV (model KDL-32W653A).

The issue I'm having is that when I am watching media (Netflix, BBC iPlayer) on my TV it regularly disconnects for no reason (buffers to 25% then says there's no internet connection). I then have to come out of what I'm watching, reconnect through Network Setup, then Refresh Internet Content and then go back in to what I was watching. At its best I have to do this once every hour or so, at its worst I can maybe watch 60 seconds of media before it disconnects again. I have had the same issue even when the TV was in the same room as my router and this was not a problem when I first got my TV.

Is there a fix for this? I have tried factory resetting my TV and checked for latest updates and that hasn't worked. I have also tried Google in search of an answer however I haven't found anything. It's really frustrating as some evenings have to do this 8/9 times just to watch a film.

Thanks,
Ben