Hi there,

I want to start by saying this is by far one of the best TVs I have ever owned. Absolutely blown away by it. I did a software update on it about 2 days ago to version PKG6.0614.0004EAU and for some reason my Soundbar which is connected via ARC has randomly stopped working correctly. I own a Sony ht-ct390 and have never had any issue until the update.

> Checked Bravia Sync is enabled (it is).
> It actually lists my device in the Bravia Sync menu.

Randomly it will connect to the soundbar then disconnects saying TV speakers active due to Audio System Communication Failure.

Ive reset the TV and this has fixed nothing. Tried different HDMI cables for the soundbar and still the same issue. Ive even tried the soundbar on a different TV and it works fine.

Any idea how it can be fixed?