Now got the headphones repaired under my 2 year warranty.

But not happy with the proccess, first Sony told me I had misused the headphones and caused the cracks myself, and I had to pay for a repair.

Only after I produced the serial numbers of the problem product and many reported incidents of the same fault did the back down and repair my headphones.

Not good in my opinion, also I have the same headphones, so how long before they crack again? probably after my 2 year warranty has run out. I would have prefered a refund or replacment.