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Unable to adjust sound level on KD65AG8 65” OLED TV

Flinders
New

Unable to adjust sound level on KD65AG8 65” OLED TV

We have had our KD65AG8 OLED TV since February but sound no longer can be adjusted lower or higher in any way. I think it’s a fault but thought I would check here before reporting in case I’m missing somewhere I can reset. Tried the factory reset but it’s made no difference.

 

Anyone had the same problem and resolved or shall I just report a fault? Thanks 👍🏻🤗

1 REPLY 1
Piscie
Community Team

Hey, it might be a remote control glitch. Try the troubleshooting steps here and check again.