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After updating my device I started to receive cell broadcast information

aiao
Visitor

After updating my device I started to receive cell broadcast information

After last update new annoying notification appears. Something like 'cell info' i trying to be displayed. I don't want it but I cannot find any way to hide it or turn off this 'cell info'. 

I have installed new update cause I thought everything would be better... And now... Hmm

5 REPLIES 5
Jonas
Master

Hi @aiao, I apologize for the late reply and for the behaviour you are experiencing after updating your device.

I have requested some more information regarding this and I would appreciate if you had the time to get back to me which country you are located in and which operator you are using. You can reply with the information in this thread or by send me a PM!

Thanks in advance and I will get back to you as soon as I have more information!

aiao
Visitor

Hi @Jonas.

I live in Poland and I am using nju/Orange operator. My Xperia have been bought in "normal" store and does not have branded software.

I asked on polish android formu and I know people using other operators have same problem. 

Thank you

Slightly_smiling_Face

NetBoySteve2
Visitor

Surprised given your post is recent. That is annoying, had that on my Z5C when running MM, it was removed in nougat. 

You can't block that notification but you can end the service and it doesn't come back. So every time you reboot your phone and that notification appears, long press go to app settings and force stop. 

However if upon long pressing you get option to block all, by all means do so

Jonas
Master

@aiao, Thanks a lot for the information! Slightly_smiling_Face

I will get back to you as soon as I have received information regarding this.

@NetBoySteve2, That is a really good suggestion, thanks a lot for helping out! Slightly_smiling_Face

Have a great weekend both of you!

Jonas
Master

Hi again @aiao,

I have received more information regarding this.

You may experience that after updating your Xperia™ X Performance to Android 7.1.1, your device starts to receive cell broadcast information. Cell broadcasting should not be enabled outside of Brazil. Cell broadcasting should not be enabled outside of Brazil.

This will be fixed in an upcoming software update! Do note that Software rollouts are a phased process - timings & availability may vary by market/carrier.

As a temporarily workaround you can block the notifications from the application by following the instructions below.

To turn off or silence all notifications for an app

  1. From your Home screen, tap the Application screen icon.
  2. Tap Settings, then find and tap Notifications.
  3. Tap the app you want to block notifications from.
  4. Tap Block all or Show silently.

I hope that helps! Slightly_smiling_Face