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Google Play Service not working properly

TBian
Visitor

Google Play Service not working properly

When I try to download or update a software in Google play, it will download to 100% and then stop there without installation. It will continue after I restart the Google play. The problem also affects the notification of some software. 

3 REPLIES 3
Kroma
Visitor

I've also had this problem on and off for two to three weeks (and I updated to Nougat 7.1.1 a few days ago - and the problem persists).

Kroma

ChloeS
Contributor

Hi @TBian,

Welcome to the community! 

Sorry to hear that Slightly_frowning_Face

Can you go to settings > apps > Google Play Store > force stop > storage > clear data 

Once you have tried the above restart the phone and see if you experience the same issue. 

Let me know Slightly_smiling_Face

Kroma
Visitor

I did all that a couple of weeks ago along with rolling back to a previous version etc.  The problem persisted.  I'm back on the current version now and it still happens on occasion. Having searched online soon after it started, it seems to be a common thing.  I'm sure it will sort itself out.

K