Microphone during calls

[Hennerm]

Hi! Suddenly my Micro is not working during calls! In Or out going but it works in Videos Or whatsapp- an Idea?

[Qatrium]

@Hennerm

Can you elaborate please? What do you mean by micro? Is it the microSD card?

[Hennerm]

Sorry! I mean the Microphone

[Qatrium]

@Hennerm

I think you might be having an app that takes control of your microphone and not releasing it on calls. Does a simple restart fix the problem at least temporarily?

[Hennerm]

Hey! Unfortuanatly not - I Tried to Call someone Directly after A restart

[Qatrium]

@Hennerm

Can you try to make a call in Safe Mode?

Check here for a guide:
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#M6

[Hennerm]

He, and Thanks for your help. But the Problem is also in safe Mode

[Qatrium]

@Hennerm

One more thing, does it work if you connect a wired or wireless headsets?

[Hennerm]

Hey There! it works with my Bluetooth Headset Yes -

Update: after I diaconnected from Bluetooth everythung works fine dont know why