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Microphone problem in calls.

znibb
Visitor

Microphone problem in calls.

Hello, my microphone i clipping and interrupting. People on the other line can baerly hear me.
I hear them sound and clear, no problem at all. 

Android-version: 7.0

4 REPLIES 4
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MarlonUk1
Expert

i assume this happens during voice calls? how about in skype or simillar apps?

can you try to boot to safe mode and make a call, does it happen?

try to contact your network provider to if they are having some problems reported like this.

Tags (1)
Christofer
Champion

Hi @znibb, sorry to hear this. Slightly_frowning_Face

It is possible to test the microphone of your device in Diagnostics. Could you run this test and see if you experience this behaviour then as well, or if it only happens during calls?

You can find Diagnostics in Settings > About device > Diagnostics, tap Test and then Microphone to run the test.

znibb
Visitor

Hi again. I tried with safemode, and also diagnostics. The microphone worked well in diagnostics in both safemode and regular mode. But not during voice calls, neither in safemode and voice calls. Maybe it's something with my carrier. I will try and call them, thanks for all the help!

Christofer
Champion

You're welcome, feel free to keep us updated! Slightly_smiling_Face