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My phone's screen froze, had to force it turn off and now it won't turn on anymore!!!

MariteGG
Visitor

My phone's screen froze, had to force it turn off and now it won't turn on anymore!!!

Hey,

   Wondering if someone can give me a little piece of advice. Got my Xperia X  10 months ago. Today while I was checking my mail the screen froze. I tried to turn it off and nothing happened, I then force it to turn off (power button and volume button) and now it won't turn on again!! I've tried turning it on like I normaly do, holding both buttons for 120 seconds , I've tried to charge it (the red light starts blinking and after a while it stops). Any ideas of what else to try?? ( cause on top of it all I lost my purchase ticket so I cannnot even send it back. )   Thanks

2 REPLIES 2
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Uliwooly
Expert

@MariteGG

Connect the phone to a wall charger > Press and hold power & volume up for 10 seconds > let it charge for 2-3 hours > report back 

MariteGG
Visitor

Thanks I'll try that!