My Xperia X F5121 Isn't Detected by my PC or Laptop

[Warrenhb]

Good Day,

I have tried following the steps provided in this link /t5/Xperia-X/My-Xperia-X-F5122-Isn-t-Detected-by-my-PC-and-Laptop/td-p/1210195 but my windows 8 PC does not pick my phone up at all, i have tried using different computers(different operating systems) and all of my USB ports. The only thing that happens when I plug my usb cable from my Xperia X into the PC is it charges it, I have selected USB debugging mode in developer options but still nothing. 

There is no option to select MTP..ETC when plugging in my phone. I recently updated my system software to 34.2.A.2.47.

PLEASE HELP

[Lord_viridis]

Hi @Warrenhb

Can you check this solution to see if it also fixes your issue, I have a feeling it might.

/t5/Xperia-X-Compact/X-Compact-no-longer-seen-by-Windows-10/m-p/1212063

[Warrenhb]

This did not work

[Jake-SonyXperia]

Hi @Warrenhb,

I am sorry to hear about this issue

With the information supplied, if you cannot get the device to be seen even on other computers then you may have more of a hardware issue than a driver issue.

Honestly, I suggest contacting Sony Mobile within your region directly they should be able to help and possibly have the device assessed for any defects.

Use my signature below to find contact details for your region specifically.

I am sorry for this inconvenience.