Pin after Repair from Sony

[AndreasKemper]

I gave my phone to the Repair to Sony and a recieved it today. But when i try to Start it, my phone want an Pin at the Lockscreen. I never set one...

[CameronT]

Hi @AndreasKemper,

You can remove the PIN with a software repair using Xperia Companion. Please be aware that this will erase the handset and without being able to unlock it you will be unable to back up the data.