Software Update 34.3.A.0.194 messed up my Xperia X

[micheal098]

Hi,

Just updated my phone to build no: 34.3.A.0.194

I cannot delete pictures from the Album. Have been using File Commander to do that.

Earlier my menu grid could hold 4*6 icons now can only show 4*4 icons. Plus Youtube or Inbox icons have white circles around them

Also there are frequent crashes while using the Facebook app and the age old heating problem has increased.

Sony support please help me out.

Thanks.

[CameronT]

Hi @micheal098. welcome to the community.

It sounds like you might have the Google Now launcher on. Are you able to post a screenshot?

For the crashing and heating issue, because it's a third party app there's not much we can do, but you can test your phone in safe mode to see if it is indeed the third party app causing the problem.

[micheal098]

Thanks Cameron. 

I'm using xperia home.

 As far as album is concerned it seems that once you delete the picture from the app it deletes from the picture but fails to delete the icon it had created. To get rid of the icon I tried "find and fix issues" in the app > settings and this works. But every time you delete you have to find and fix issues 

[ykphuah]

The round icons are the new ones for Google Apps in 7.1.1. This is Google's doing, nothing to do with Sony.

[CameronT]

@micheal098,

Tap and hold anywhere on your home screen that has free space, there should be an option to change the grid size. Tap that and select your prefered grid size.

Were you able to test your handset in safe mode to see if you still get all the other issues?

[micheal098]

@CameroonT thanks the grid thing worked.

But in the album app the thumbnails still don't get deleted. It takes either a restart or "find and fix issues" to get rid of thumbnails of deleted pictures. I tried this using safe mode as well. 

[CameronT]

@micheal098,

Try resetting the album app by going to Settings > Apps > Album > Storage > Clear Data.

[JPDRS]

hi. same for me! i updated it, and when i try to delete pictures on album it just freezes. also, my speaker sound distorted. i got so many issues when i update it to android 7.1.1. my phone works fine before the update. 

PLEASE HELP SONY!!!!

[micheal098]

@CameroonT 

Tried resetting the app completely. Still,  after deleting a picture I had to do Find and Fix issues to get rid of the thumbnails

[CameronT]

Does it do the same thing in safe mode?