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Xperia X unlocking issue

SOLVED
nice_new007
Visitor

Xperia X unlocking issue

I am Xperia X owner and build version is 34.3.A.0.217. I have issue regarding unlocking the device by swipe, while unlocking the device by swiping it is not asking for PIN for last two updates, it works for sometime after reboot the device.  it was working fine before that. It is directly unlocking or else it can be unlocked by fingerprint. 

Another issue regarding double tap to wake up. It requires many attempts to wake up. It is not working like double tap to sleep. 

1 ACCEPTED SOLUTION

Accepted Solutions
CameronT
Champion

Hi @nice.new007, Welcome to the community. I am sorry to hear about this Slightly_frowning_Face 

Do you have smart lock functions enabled? You can check this under Settings > Locks & Security > Smart Lock.

If not, does it happen in safe mode?

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5 REPLIES 5
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Uliwooly
Expert

@nice.new007

Do you have a bluetooth device that could unlock it or any location unlock ?

nice_new007
Visitor

No

CameronT
Champion

Hi @nice.new007, Welcome to the community. I am sorry to hear about this Slightly_frowning_Face 

Do you have smart lock functions enabled? You can check this under Settings > Locks & Security > Smart Lock.

If not, does it happen in safe mode?

nice_new007
Visitor

Yes,in smart lock on body detection is enabled. 

nice_new007
Visitor

What about double tap to wake up issue. It is still present.