Join now - be part of our community!

Inputs screen always displayed on switch-on

profile.country.GB.title
pec771
Explorer

Inputs screen always displayed on switch-on

As per the thread title. Every time I switch on the tv (KD-49XG8096) the inputs screen is displayed instead of the television. It always points to the HDMI-1 channel even though there's nothing plugged in there. I only have a soundbar attached which is in the HDMI-3 (ARC) Audio input. What gives? It's more of a nuisance than a major problem but annoying all the same. Anyone got any idea how how to solve this issue?

 

Thanks.

19 REPLIES 19
profile.country.GB.title
pec771
Explorer

I think it's up to date. Tried last week and it said no updates were available.

profile.country.GB.title
HannahEd01
Community Team

Hey pec771, can you post the current software version? Press Help on the remote to get it.

profile.country.GB.title
pec771
Explorer

Version 9 make any sense? There used to be more detail but settings seem to have changed since last update. Will have a better look tomorrow.

profile.country.GB.title
HannahEd01
Community Team

Hey pec771, you can get it from the Help menu, just press help on the remote it should be on the upper part of the screen.

profile.country.GB.title
pec771
Explorer

PKG6.7165.0360EUA

profile.country.GB.title
HannahEd01
Community Team

Hey pec771, try to reset the TV to the factory settings, let me know if that help.

profile.country.GB.title
pec771
Explorer

OK, will have a bash at that tomorrow. Thanks.

profile.country.GB.title
HannahEd01
Community Team

Hey pec771, what happened? Did it resolve the issue?

profile.country.GB.title
pec771
Explorer

'fraid not. Out of options here. Very odd.

profile.country.GB.title
HannahEd01
Community Team

@ pec771, I say contact Sony, this doesn't seem to be right.