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Can't Download Apps or Update Apps

SOLVED
Not applicable

Can't Download Apps or Update Apps

Everytime I try to download a new app (free) I get an error message saying "Error processing purchase DF-BPA-13"

Also when I try to update apps I get an error message "Could not be downloaded due to an error RPC:AEC:0"

I am connected to wifi at home and get these messages, also when I am out of home when I have roaming access.

Dave Summers

DaveSummers@sky.com

1 ACCEPTED SOLUTION

Accepted Solutions
Pavan_Hyuga
Visitor

try resetting your phone after backing up everything

View solution in original post

10 REPLIES 10
profile.country.GB.title
Uliwooly
Expert

do you have GB or ICS?

if you have ICS > settings > apps > all > market/play store > clear everything and uninstall updates

GB > settings > apps > manage apps > all > market/play store > clear everything and uninstall updates

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Not applicable

I am in the UK and am using Android, by GB I assume you mean UK.

I tried what you suggested and am now getting the error message "could not be downloaded due to an error (-101)" This was when I was trying to download a free app.

profile.country.GB.title
Uliwooly
Expert

GB = Gingerbread = android 2.3.4

if you have ICS/android 4.0 > settings > apps > all > market/play store > clear everything and uninstall updates

GB/android 2.3.4 > settings > apps > manage apps > all > market/play store > clear everything and uninstall updates

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Not applicable

I have Android 4.0.4-UL5_3w and have cleared the app as above and am still getting error message (-101)

Pavan_Hyuga
Visitor

try resetting your phone after backing up everything

Not applicable

Many thanks, I have reset to factory reset and everything is now working fine.

Again many thanks.

Dave Summers

Pavan_Hyuga
Visitor

It was my pleasure.:smileylaugh:

Emandab1
Visitor

UPDATE: It was only fixed for a couple of downloads. Gonna wipe 😞

Just FYI: This solution worked for me and is less of a pain. If the problem returns I'll do the wipe.

PS: I'm on a Samsung Infuse. The solution was for a Samsung Fascinate.

MxShani
Visitor

i am still facing the same problem i was not able to download some apps on my phone someone told me to upgrade my phone to Android 4.0 and i did that but then i was not even able to update installed apps i reset my phone to factory settings now and still facing the same problem i cannot update any app and i cannot download some apps.