Sony Xperia SP keeps restarting

[Raptor3624]

I updated my phone to 12.1.A.0.266 a few weeks ago through wifi when Sony released it officially. And now my phone keeps restarting.It doesn't even reach the home screen. Factory reset(under the back panel) and any hard or soft reset doesn't work.

It all started after I updated the phone to the new firmware. The new UI was slow and laggy. Sometimes when I used to pick up the phone speaker used to be switched on.

From a few days, the volume on the screen just showed a horizontal bar and not the actual volume UI.
3-4 days ago Chrome crashed and 2 days ago Google search and Google now crashed. I installed Amazon kindle app for Android last night but that too crashed in the morning.

And from afternoon, the phone itself crashed.

How do I get my phone back to life?

[easyfiresound]

alexdon i have repaired now with SUS and now the phone go well.... but why the sony xperia sp have this many bug??? is more difficult for sony to make a firmware for this device?? this phone is a great phone, with best specifich... thx

[_alexdon_]

I do not know why some people have issues,some do not.It could be related to the software itself,some apps interfering and so on.But it is good that you managed to fix the issue.

[easyfiresound]

Thx for The support Buy You Alex work for Sony? What is your Rank here? i want To know why this Phone (Best hardware) is more difficult To update for Sony. Sorry for My bad English

[_alexdon_]

No, I do not work for Sony.I am a forum moderator,my job is to keep the forum clean and civilized and if I can help somewhere,I will.You could contact xperia care about this:

http://www.sonymobile.com/global-en/support/contact-us/

[_alexdon_]

This forum is more of a user support forum,it is for us to help each other.

[RgJ]

I have same issue, even after the latest update, still keep on restarting

[Danial-mach1]

try to remove your sim card..then see phone restart or no

If yes then repair via SUS

[eduardo]

Hello!

I have the same problem, does anyone find the solution?

The phone to the under warranty, i'll send it (again) to the Vodafone Service and Repair.

[didami]

sorry sir it didn't vibrate,

how to repair software via sus? there is a downloading pc companion just

[didami]

alexdon i press that two bottom and nothing happen. and in sus what should i do? plz help

mine is restarting every 2min when u don't use it.