Unable to connect xperia u to pc

[xperiaU]

hello all,

i bought xpria u yesterday & was happy with it until yesterday. Today i wanted to plug my phone to my pc (win-xp sp3). I connected the phone to cpu by the usb cable (the same cable which is used for charging by adaptor). I got message that my hardware was not installed completely. Then I downloaded pc companion from internet & tried everything i could but the pc companion couldnt even detect my phone. I followed everything mentioned in this post. but unsucessfull. i also tried repairing by PCC. When followed the step in which i press lower volume button + insert usb i got a green light in the transparent band. Then my pc started installing drivers again but still got some error, though this time it could recognise the name 'ST25i'. In device manager i can see SEMC HSUSB Device (has a yello exclamation) under Portable Devices. Can anybody help me?:smileysad:

Why you did this to me Sony? I have been your loyal consumer, but now it seems you have started compromising quality & costomer satisfaction! Certainly I will NEVER buy my next smartphone from U.

[xperiaU]

@johan can you please reply. its been a day now.

also i have 1 more problem.

when i connect 2G on my phone then i cannot do browsing however i can use facebook, gmail, apps which require internet.

if you do not reply then i will assume that my handset is faulty & get it replaced by using this thread as a reference.

& who made this thread 'Assumed Answer'? where is the answer?

please change it to unanswered!

- your angry customer.

[Uliwooly]

ok how about on your pc create a new administrator account > install SUS and update JAVA > restart your PC > turn off your firewall and antivirus > run SUS > connect your phone

Don't forget to mark the Correct Answers & Helpful Answers

[xperiaU]

extremely sorry to say that this didnt work either.:smileycry:

maybe i have to install w7 on my pc now.:smileyshocked:

let go of this problem, but what about the internet issue i have mentioned in my previuos repiles?

[Johan]

About the connection issue, I think that you will have to confirm if this problem is related to your PC or if it's your phone. Do this by testing on another PC. If you get the same problem it's probably something wrong with the phone, and in that case I suggest that you have it checked at an repair center.

About not being able to browse on 2G sounds strange, do other browsers work?

Do you get the same problem using other SIM cards?

[xperiaU]

hello johan,

thank you for replying.

regarding connecting to pc i have already said that i was able to connect my phone to my friends pc. i dont have any other pc with xp to test this. i think i will install windows 7 on my pc & let you know about this.

regarding browser now the tables have turned.

browser works fine but gmail & facebook are unable to sync. even google play says no connection. but if i go to browser everything works fine.

this was my 1st smartphone & will remain the last.

i will now return this faulty piece go to good old symbian.

atleast it doesnt give me so many headaches. i am wasting my time trying to figure out this phone but it just tries to give me new problems everytime.

& out of fear of this i havnt yet connected the headfones as i have seen one deadly bug on this forum filed by adi.

:smileyalert::smileyalert::smileyalert:

[pepsun_]

Hello,

I bought XPERIA U and I have a problem with connection to PC. I have this massage:

Can you please someone from support help me with this massage and how can be done.

[Uliwooly]

didn't you posted this on another thread? just remove the SIM pin and try again

Don't forget to mark the Correct Answers & Helpful Answers

[pepsun_]

Thanke you uliwooly but I don't have SIM pin I will remove my sim. My mobile have standard sim card is it possible this error to be for this - when I bought from shop explain me my sim card have to be mini?

[xperiaU · Accepted solution]

found the solution here

[xperiaU]

thanks uliwooly for your help.

finally found the solution.