Join now - be part of our community!

USB Devices disabled error!

Harsha
Visitor

USB Devices disabled error!

Hi,

It's been a week already. I am not able to recognize my xperia p in PC, cannnot charge without shutting down the phone, unable to restore/update via any modes(volume up/down). 

Whenever I connect the Sony charger, it says 'USB devices disabled error, consuming more power than expected'. It won't charge. When I shut down the phone, it starts charging and charging icon is displayed. If I switch on the phone while charging, sometimes it stops charging, and sometimes it continues charging!

I tried all possible ways, SUS, PC Companion, emma tool. Phone just doesnt get recognized PC.

I live in India, been to sony ericsson service centers before, they are not so reliable. they fix some problem and introduce some other.

So, I am hoping for DIY solution. I think, somehow if I am able to reset the software through PC through PC companion or SUS it'll be okay. But I am not able to do that since phone is not getting recognized by PC in any mode.

I tried reset factory settings in my phone, but no help. Problem still remains.

Couple of times I tried draining down the battery completely, and then charging but still no luck. 

Please advise

14 REPLIES 14
profile.country.RO.title
_alexdon_
Expert

Try to enable usb debugging mode in developer options,connect after.Reply with what happens.

alexdon
Harsha
Visitor

Thanks for reply. I enabled USB debigging in developer option and reconnected. But still no luck. Device is not getting recognized

profile.country.RO.title
_alexdon_
Expert

Reinstall PCC,connect the phone so the drivers are reinstalled.What windows are you using?

alexdon
Harsha
Visitor

Windows 7. I connected to different PCs, it's not recognized by any PC. I will reinstal PC companion and let you know result
profile.country.RO.title
_alexdon_
Expert

That could be something bad.Still,reply after you reinstall PCC.

alexdon
Harsha
Visitor

I reinstalled PCC, but still phone is not getting detected.

profile.country.RO.title
_alexdon_
Expert

If you say your phone is not detected by any computer,you could try using another usb cable.If that does not fix your problem,take the phone to a sony center,for a quick look.Maybe it is hardware fault.

alexdon
Harsha
Visitor

Trying another USB cable is also done. No luck. What hardware fault could cause this problem
profile.country.RO.title
_alexdon_
Expert

I do not know,take the phone to a repair center so they can tell you.

alexdon