Netflix vanished after latest software update KDL-55W650d

[Michael_Ross]

Hi All 

Netflix hasn't worked since my latest software update, I have just looked at my apps list and it's no longer there. The other issue is my TV doesn't have the option to download apps. 

Please help

Thanks

Michael

[Pascale_F]

Hi Michael, 

Welcome to the community. 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

[The_Black_Rose]

Hi Michael_Ross,

Is this a UK model? I've searched for it on the Sony UK website and it doesn't seem to be there.

If this is a Non Android TV, you won't be able to download apps.

Cheers,

The_Black_Rose