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There is a fault?

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Squeakybrain
Visitor

There is a fault?

A Sony Vaio SVE1512B1E was bought in November 2012. The computer is used for the basics; Emails, simple games and videos.

8 times now, the computer for an unknown reason blanks the screen, then displays - "There is a fault" and roughly 30 seconds later the computer shuts down.

It has been taken back to PC World each time and they just restore the computer back to factory settings. They claim there is nothing wrong with it, but are unable to explain why the fault keeps recurring.


Any help?

1 REPLY 1
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rich912
Contributor

Hi Squeakeybrain,


I suggest that you take this up with official Sony Support.


Hover the pointer over ‘Support’ at the top of this page and then click ‘Contact Us’


Rich



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