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Charging issue

kykyjane
Visitor

Charging issue

Is anyone have issues charging there Experia X? mine has all of as sudden decided that it will not charge without me having to restart or turn the phone off first. And when it is charging it stops and have to restart again. I have done a factory reset hoping that would help but didnt. i have tried connecting it to the computer to do a software repair and it wont connect. Ive only had the phone just over a year. Would you know if this is covered in the warranty? 

8 REPLIES 8
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najodleglejszy
Expert

@kykyjane have you tried using another charger and cable?

kykyjane
Visitor

Yeah have tried everything can think of. 

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najodleglejszy
Expert

@kykyjane in that case you might want to contact your Local support to arrange a repair.

kykyjane
Visitor

That's what I was thinking but whatever to know if anyone else had problems like this first 

mulp
Visitor

Same problem here, appears the port is bust. It was fine until i bought the dock, which makes your phone sit at an odd angle! Not impressed, bound to not be covered by warranttee and would like an idea of how much they are going to charge to repair before I commit to sending it. 

kykyjane
Visitor

I have sent mine off. So now just waiting to see the cost. My camera also decided that it wasn't going to work and it started charging its self with no charger in it. I will let you know when I find out what's happening 

kykyjane
Visitor

Have got my phone back today and has been fix under warranty. It charges without me having to turn it off. So happy. It looks like a new phone 

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najodleglejszy
Expert

@kykyjaneglad to hear that you got your issue sorted out!