NFC issue X compact

[astrodroid]

Hi all,

The NFC chip doesn't seem to work on this phone. It's activated (under settings --> more...) alongside the Android beam function. The NFC icon is where it should be.

I downloaded a few tester apps and they all say the NFC chip is present and enabled. However, it doesn't do anything. Whether I lay the phone over a tag or another phone with nfc, nothing happens.

I tried with and without a case.

I have a tylt car cradle, it has an embedded nfc tag to trigger functions. It works flawlessly with an old Nexus 4 (even with a pretty thick case, by the way) but it doesn't do anything with the X compact. I tried rebooting, safe mode, factory reset and repair. Nothing.

Any suggestions? Thanks!

[Uliwooly]

@astrodroid

Settings > about phone > diagnostics > test > test NFC > report the results back

[astrodroid]

There's no test for NFC in diagnostics... under Wireless I only have WiFi, bluetooth and GPS.

[Uliwooly]

@astrodroid

I stand corrected. 

Use the Service Menu instead

/t5/Xperia-arc-Xperia-arc-S/Service-Menu/m-p/103180

Open the Dialer and press this

*#*#7378423#*#*

[astrodroid]

Thanks.

Unfortunately, still no luck.

These are the results:

I try to place the phone close to a tag, but nothing happens.

[Uliwooly]

@astrodroid

Maybe is time to repair the phone with XC >>> Xperia Companion

[astrodroid]

I've already tried repair with Xperia Companion. I've just restored the phone, nothing changed.

[Uliwooly]

@astrodroid

The last resort, get it inspected by your Local support

[astrodroid]

Thanks I'll keep you posted

[talmarsh]

I would also suggest that - my NFC experiance (Cus UK@7.0) is 100% with both my bus card (app) and Sony headset (bluetooth pairing).

Maybe try the 7.1.1 update first..