Dear Support Team:
I recently purchased two Xperia X Compacts from Amazon and both of them had the exact same technical issue causing me to return the first one and I'm currently contemplating returning the second one as well.
After I set up the phone with T-Mobile and logged into my account and after all Sony updates and App updates had finished updating, I manually turned off my phone and plugged it in to charge for the night and went to bed. A few hours later, my whole room lights up with the phone turning itself on. I unplugged it and noticed that the same thing repeated itself the following day. It only does this 15-20 mintues after the phone reaches the 100% charge mark and while the phone is off and connected to the charger. The phone does not turn itself on before reaching the 100% mark and it doesn't turn itself on when unplugged from the charger. Only when manually turned off and being charged, some time after reaching the 100% mark, it turns itself off, almost as if it does not want the battery to over-charge.
I called Sony's support and they suggested that I do a software repair on the first phone with Xperia Companion, which I did. The problem repeated itself after that software repair. I figured it was just that one phone. So I returned it and purchased another one. The second brand new phone again has the same exact issue.
Could this be a manufacturing defect that has gone un-noticed until now because most people charge their phones while the phone is on or they charge it during the day rather than leaving it on the charger for the night?
Any thoughts or suggestions would be appreciated.
Regards,
Mike
