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X Compact turn on while charging

SOLVED
Alessio_841
Contributor

X Compact turn on while charging

Hi Community,

Yesterday I receveid in Italy the October patch update.

After installed them I turned off my X Compact and plugged it to charge during the night. After some minutes, the device turned on it automatically. This strange behaviour repeated twice until I unplugged it to not disturb my night.

Any Sony's stuff could help me about? Is it only a random issue due to the newst update?

I hope in an answer.

Thanks

47 REPLIES 47
Bustocco_71
Visitor

Just to add my case, I also have the same issue. I've purchased it one week ago (Italian phone, no brand), I generally charge it during the night (after having switched it off) and in the morning I find it turned on. The PIN request for accessing the SIM card is skipped, so I find the phone ready, of course it's NOT what I want.

I am very suprised and disappointed that after some weeks the problem is not yet solved.

Jman2
Visitor

I have the same issue, I see that Sony still haven't commented on the problem. Maybe they think if they ignore it that it might go away. The turning on part I could live with but it's the bypassing the security that bothers me. Come on Sony some pesponse to this problem please. 

Floduch1
Visitor

Hi,

Did anyone try out with November security patch ?

Update : I tried and it's still the same

Pandita12
Visitor

With the new update las week this idiots only fix the security problem but the phone stills turn on by itself????

Floduch1
Visitor

Yes, it still turns on by himself...

Rocketdog
Visitor

I got this today when my phone died when I was at hospital.

Now when I plug the charger into the phone, it tries to start by itself, but there's not enough battery, and this goes on for hours! It's driving me insane.. and when I plug it into my computers (stationary (win7), laptop (win7) and ubuntu server), i get a message that the driver is corrupt (error 43). 

Emir1
Hero

Hi Everyone,

You might experience that the device turns on by itself, when it is connected to a changer and the battery is fully charged. We are aware of the behavior and it will be corrected in the next software release.

However, please note that software updates are released at different times depending on the operator, market, region or country. Therefore, I am unable to provide you with an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

Alessio_841
Contributor

Hi @Emir,

Finally a technical answer directly from Sony's devs team!

This could assure us about the issue and Sony's work to correct it as soon as possible.

Thanks also if with delay.

profile.country.IT.title
SimoRocco81
Explorer

the Sony service center confirmed the bug and it is useless to do repairs, format ...
Now my Sony has found a new upgrade patch ....
I'm downloading .....
Will it be a good time ??
Pandita12
Visitor

Now you can fix the no disturb problem I have lost many importan calls for this feature not needed