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Bad Bluetooth LDAC audio signal

POGSEE
Visitor

Bad Bluetooth LDAC audio signal

 I'm using Sony h.ear on 100ABN. Since LDAC update on my Xperia X on Nougat concept (now build no. N4F26T14) the signal cuts out some times while the phone is in my right pocket the audio can stutter, especially if I turn my head to the left. Can this be investigated and fixed in a future update? I have factory reset the phone. Happens with both Google Play music and SoundCloud. Apart from that this phone and these headphones are awesome.

Thanks,

-Laurence

Tags (2)
10 REPLIES 10
PelDiPzs
Visitor

I have the same problem with speaker srs-xb3.

Beethoven9
Visitor

I have the same issue, when phone is in right pocket and i turn my head to the right. Same headphones work perfectly in other devices.

Beethoven9
Visitor

What do we do with this? Is it a software or hardware issue? Update or repair?

Beethoven9
Visitor

It's June now. No one's answered this. Dissatisfied. 

talmarsh
Visitor

Maybe you can try the new firmware 7.1.1

I have a X Compact 7,0, same cans.

I'm always on sound quality preferred but only use cases is phone next to me on the desk. Only connection problem ls I have are when going to another room. BUT connection prefered mode significantly improves reception.

Hope this helps. I'll try putting the phone in my pocket to see if I can recreate this beford switching to 7.1.1

Beethoven9
Visitor

Not sure where these settings are..

talmarsh
Visitor

When connecting the 100ABN to your phone you should see a notification "LDAC device connected" tap it and you'll get to "LDAC playback quality" menu with two options: Sound quality perferred or Best effort.

You can also access this by going to [Phone] Settings > Sound > [Quality] Accessory settings > LDAC playback quality.

This is actually intended to prevent interference between 2.4GHZ WIFI and the "pumped" BT but it seems to improve reception overall (could just be placebo, but definetly worth a try!).

*This is all on 7.0...

Beethoven9
Visitor

It's greyed out on my device.

talmarsh
Visitor

Only available when connected to a Ldac Bluetooth device...